Cancellation
Fuuvix subscriptions do not auto-renew. Your subscription remains active until the expiry date and then simply expires — no cancellation action is needed.
- During an active subscription: the subscription remains active until the expiry date. There are no partial refunds for unused time.
- After expiry: your account reverts to free-tier access (the first 2 chapters). No charges occur.
Refund eligibility
Refunds are available in the following cases:
- Payment processed but subscription not activated due to a technical error on our end — full refund within 7 business days.
- Duplicate payment — if you accidentally paid twice for the same subscription, the duplicate amount is refunded within 7 business days.
- Service unavailability — if the platform is unavailable for more than 7 consecutive days during your subscription period, you may request a pro-rata refund.
What is not covered
Refunds are not available simply because you changed your mind, did not use the platform, or found the content unsatisfactory. Please use the free content — the first chapter without login, the first 2 chapters with a free account — to evaluate the platform before subscribing.
How to request a refund
- Email fuuvix@gmail.com with your registered email, subscription ID, and the reason for the refund.
- Include your Razorpay Payment ID, available in your subscription dashboard or your payment confirmation email.
- We review the request within 3 business days and respond with a decision.
Refund method
Approved refunds are processed through Razorpay to the original payment method within 7 business days of approval. Depending on your bank, it may take a further 3–5 business days to appear in your account.
Coupon-discounted subscriptions
If a coupon was applied to your subscription, the refund amount — where eligible — is the actual amount paid, not the original plan price.
Contact
For refund or cancellation queries, write to fuuvix@gmail.com.